Service 01 of 04

Your support team,
working 24/7
without burnout.

We deploy AI systems that handle the questions your team answers every day — on web, WhatsApp and email — so your people can focus on the work that actually needs them.

The problem

Your team answers
the same questions
every day.

For most businesses, 70–80% of inbound customer queries are predictable: prices, hours, availability, order status, returns. Each one costs your team time. Multiply by 50 queries a day — that’s full-time hours disappearing into repetition.

At night and on weekends, there’s no one to answer. Customers either wait — frustrated — or go elsewhere. You lose deals you never even knew about.

The solution

An AI that knows
your business

inside out.

We build a custom AI assistant trained on your products, services, policies and tone of voice. It handles the repetitive queries instantly. Escalates to your team only when it genuinely needs to. Logs everything.

How it works

From first message
to resolved ticket.

01
Customer sends a message
Via web chat, WhatsApp Business or email. The AI responds in under 3 seconds, 24 hours a day.
02
AI understands intent
Natural language processing identifies what the customer needs — even if they phrase it ten different ways.
03
Resolves or escalates
If it can resolve: it answers, logs and closes. If it genuinely needs a human, it creates a ticket and notifies your team.
04
You see everything
Dashboard with all conversations, resolution rates, common queries and escalation reasons — updated in real time.
What’s included

Everything you need
to go live in 48h.

  • Custom AI model trained on your business data
  • Web chat widget (embeds on any website)
  • WhatsApp Business integration
  • Email inbox automation
  • CRM integration (HubSpot, Salesforce, Pipedrive)
  • Ticket creation & escalation workflows
  • Conversation dashboard & analytics
  • Multi-language support (EN, ES, FR, DE, +)
  • Monthly performance review
  • Model retraining as your business evolves
Results you can expect
80%

Of queries resolved without human intervention

<3s

Average response time, any hour of the day

30%

Increase in customer satisfaction scores within 60 days

Who it’s for

Best fit for
these businesses.

Healthcare & Clinics

Appointment booking, FAQs, insurance queries, follow-ups — handled automatically.

E-commerce

Order status, returns, product questions, delivery updates — without human intervention.

Real Estate

Property enquiries, viewing scheduling, document requests — qualified and logged.

Professional Services

Law firms, accountants, consultancies — client intake and FAQ automation.

Education & Training

Enrollment questions, course info, payment options — answered instantly.

Hospitality

Reservation queries, local recommendations, special requests — managed 24/7.

Implementation

Live in 48 hours.

Day 1

Discovery & Data Collection

We review your existing support queries, product info and policies. You share what you have — we handle the rest.

Day 1–2

Model Training & Configuration

We train the AI on your data, configure escalation rules and connect your channels.

Day 2

Testing & QA

We run 50+ test queries to validate accuracy, tone and escalation logic before you see it.

Day 2–3

Go Live & Handover

We deploy to your channels, walk your team through the dashboard and hand over full control.

Ongoing

Monthly Optimization

We review performance data, retrain on new queries and expand coverage as your business grows.

FAQ

Common questions.

No. We train it on your specific content, tone of voice and brand guidelines. Customers typically don’t realise they’re talking to AI unless you tell them.

It escalates cleanly to your team, creates a ticket and notifies the right person — instead of guessing or leaving the customer waiting.

Web chat (embeds on any site), WhatsApp Business, email inbox, and can integrate with Intercom, Zendesk or your existing helpdesk.

Yes. Monthly retraining is included. You send us updates and we apply them — no technical knowledge needed on your side.

Yes. All data is processed under GDPR-compliant infrastructure. We do not use customer conversations to train third-party models.

Ready to automate support?

See it running
in your business.

Book a free 30-min audit and we’ll show you exactly what an AI support system would look like for your specific business.

Book free audit →